Return & Refund
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please contact as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Contact us at thevistastore@gmail.com
Please remember refund can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we have approved your return, please contact us at thevistastore@gmail.com
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once to return is accepted, make a separate purchase for the new item